SERVICE & SUPPORT Support Tools
We develop and provide sales and maintenance support tools to assist customers.
System Design Support Tools
Design Simulator (free)
This PC-based tool helps customers with various applications, from designing systems to generating reports.
The program's automatic selection feature makes it easier to determine indoor and outdoor units that suit your needs.
Furthermore, the diagrams for piping and wiring systems are automatically created for any refrigerant systems.
Once your project is designed, you can easily get the materials lists, product specifications, refrigerant calculations, and more using the output feature.
Mobile Troubleshooting App for iOS and Android Devices
Mobile Technician Pro (free)
This app provides information on error messages for all current models of GENERAL Inc. air conditioners. It also helps you check the condition of your air conditioner, such as thermistor resistance and pressure, and shows troubleshooting charts taken from service manuals.